What We Collect and Why It Matters
When you open an account, we collect the information needed to verify your identity and process payments through bKash, Nagad, or Rocket. This includes your name, phone number, and wallet reference details. We do not sell this data to third parties. Payment records are retained to
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satisfy transaction verification requirements and to resolve any disputes you raise with our support team. Device data — your browser type, IP address, and session timestamps — is logged automatically to protect your account from unauthorised access. If you use bKash or Nagad to deposit, the
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transaction reference is stored against your account history so withdrawals can be matched and verified correctly. We may share limited data with payment processors solely to complete your transaction. Any data sharing beyond that requires your explicit consent. Availability of our services, and the data rights
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that apply to you, depend on your local law and the eligible regions we operate in.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.